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	<title>Comments on: Customer satisfaction: Is that what we should measure? Really?</title>
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		<title>By: Warnick Matt</title>
		<link>http://www.pauravshukla.com/customer-satisfaction-is-that-what-we-should-measure-really/comment-page-1#comment-235</link>
		<dc:creator>Warnick Matt</dc:creator>
		<pubDate>Mon, 25 Jan 2010 06:14:32 +0000</pubDate>
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		<description>I guess u r right in saying that satisfaction is very industry and context specific phenomenon. It would always be the case because it&#039;s an attitude like variable which changes according to the customer whims. </description>
		<content:encoded><![CDATA[<p>I guess u r right in saying that satisfaction is very industry and context specific phenomenon. It would always be the case because it&#8217;s an attitude like variable which changes according to the customer whims.</p>
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